PAUL DICKINSON CONSULTING
WORKPLACE BEHAVIOUR
Building a safe, respectful and mentally healthy workplace culture and fostering positive workplace behaviour is essential. All Australian organisations have a legal obligation under Fair Work Australia to make sure they set in place structures, training and services to support all staff at all times. Failure to do this may not only result in punitive action but also damage your organisation’s standing, reputation and brand. Most importantly not taking positive action will potentially create an unsafe and unhealthy workplace for your staff.
Workplace behaviours that need sound management include:
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Bullying
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Harassment
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Discrimination
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Violence
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Sexual Harassment
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Mental health
POLICY DEVELOPMENT
All organisations need clear workplace behaviour policies to be in place now. This is a Fair Work Australia essential requirement. We can help you get this done by developing policies that cover all aspects of a mentally healthy workplace culture.
WORKPLACE BEHAVIOUR TRAINING
Training your staff in current workplace behaviour law such as bullying, discrimination harassment and sexual harassment is law under Fair Work Australia. It is recommended that training all staff be conducted every two years. We can design a face-to-face program that allows your organisation to fulfil your legal obligations, as well as providing accurate information to all staff. These services can be delivered nationally.
WORKPLACE BEHAVIOUR HOTLINE
Once you have trained your staff and have clear policies in place the best next step is to implement an independent workplace behaviour hotline. This allows all staff to call/email an independent professional to seek advice and support if they feel they are the subject of unacceptable workplace behaviours such as bullying, harassment, discrimination, violence or sexual harassment. An independent Workplace Behaviour Hotline removes all political roadblocks and lack of subject matter understanding and expertise by internal management. It allows your HR staff and line managers to seek accurate information and provides an avenue for them to refer affected staff to so that all situations are managed professionally at all times. This provides your organisation and your staff with peace of mind that you are adopting processes that are beyond talk. We can set up a cost effective and user-friendly Workplace Behaviour Hotline for your organisation today.
WORKPLACE INVESTIGATION SERVICES
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Should your organisation require an independent investigation of a potential breach of workplace law, we have the expertise to assist. A comprehensive, professional and objective investigation is a must and we can deliver this for you nationally.
MEDIATION DISCUSSION
Conflict should always be addressed early. If an independent Workplace Behaviour Hotline is in place, staff can always try and seek confidential advice on how to manage the conflict themselves. However sometimes they just can’t break through as they may lack the skills needed to open and manage the conversation. This is where mediation comes in. We can offer an impartial mediation discussion service to help extinguish conflict. This is done by assisted open and clear constructive conversations with a fair outcome and agreement established to rectify negative behaviours.